Terms of service

Terms of Service

Welcome to Petal to Paper. By accessing our website and purchasing from us, you agree to the following terms:

Products & Personalisation
All personalised products are made according to the details provided by the customer. Please ensure all spelling, dates, and custom details are correct before placing your order.

Order Processing
All items are made to order. Production times may vary and will be communicated where necessary.

Pricing & Payment
All prices are listed in South African Rand (ZAR) and must be paid in full before orders are processed.

Shipping
We aim to dispatch orders within the stated timeframes. Delivery times may vary depending on location and courier services.

Returns & Refunds
Please refer to our Refund Policy for full details.

Intellectual Property
All designs, images, and content on this website are the property of Petal to Paper and may not be copied or reproduced without permission.

Limitation of Liability
Petal to Paper is not liable for delays, damages, or losses caused by third-party couriers.